An annual IT support and computer maintenance package where we will proactively monitor and maintain your IT systems identifying potential problems and fixing them before they impact your business.
We will ensure every part of your IT infrastructure is supported and running as efficiently and effectively as possible. This includes maintenance of PC's, servers, laptops, printers, networks, Internet connections and anything else IT related.
If problems or technical issues do arise we will fix them within an agreed Service Level Agreement (SLA) giving you peace of mind and allowing you to plan for contingencies. This includes computer repair, network support, server repair, application support and general technical support.
- All of your IT equipment and software can be supported and monitored giving you total peace of mind
- IT infrastructure is pro-actively monitored and maintained remotely resulting in less downtime
- Remote control of your PC's, infrastructure and servers from our offices resulting in less disruption
- Onsite support visits from a qualified computer technician when necessary
- Problems are resolved to an agreed Service Level Agreement (SLA)
- An all-inclusive flat rate charge for predicable budgeting
- A highly qualified support team
- Access to an IT service desk for tech support
Just ask our customers what they think. One thing's for sure… we never leave you high and dry, and we are flexible enough to review the level of support you need as and when business changes.
Being an IT Support company based in Coventry, we offer on-site IT support for companies throughout the West Midlands, including Coventry, Birmingham, Leicester, Stratford, Leamington, Nuneaton, Rugby, Tamworth and Redditch.
